Return & Refund Policy
(Effective 1 February 2026)

1. 90-Day Money-Back Guarantee
   We will refund or replace any order that:

• never arrives,
• arrives damaged or faulty, or
• differs materially from the product page.

2. Non-Delivery
   If tracking shows “delivered” but you did not receive the parcel, contact the courier within 24 h and file a claim.
   Email us at swissreplica033@gmail.com no later than 90 calendar days after the stated delivery date. Once the courier confirms loss, we will refund the full purchase price plus original shipping.
3. Faulty or Misdescribed Items
   Open a return ticket within 90 days. We will supply a prepaid label and, at your option, send an immediate replacement or issue a full refund.

4. Change-of-Mind Returns
   You may return any unworn watch for any reason within 90 days. Use a courier that provides a tracking number; the package remains your responsibility until it reaches our warehouse. Refunds are processed within 48 h of receipt and issued via the original payment method.
5. Exclusions

• Damage caused by misuse, accident or unauthorised service.
• Items returned without an approved RMA number.
• Seizure without official customs documentation.

6. How to Start a Return
   Email swissreplica033@gmail.com with your order number and a brief description of the issue. We answer 7 days a week.